Review on order I haven't received yet
Delivery service and customer service is terrible. I ordered this product a month ago and still haven't received any update. It takes an hour to get to an agent and all they say they will follow up and that's it, nothing after then. Even TEMU and SHEIN have fast, effective and reliable delivery and customer service.
From Jatinder Singh Virk
After reading reviews an reading about the product it arrived an I found out the positive reviews are lying an the quiet function is completely false advertising the quiet function turns it from very loud to just plan loud impossible to sleep while its running. After emailing twice complaining have had no contact. Will never shop with good guys again an Im gonna tell everybody I know.
From Andrew
As of August 15, 2025, the Solt 2.56kW Portable Air Conditioner on The Good Guys website has received 137 reviews, earning an average rating of 4.2 out of 5 stars. Among them, there are 72 five-star reviews, 41 four-star reviews, 9 three-star reviews, 3 two-star reviews, and 12 one-star reviews.