This depends on the materials and craftsmanship you choose, but we promise there will never be any hidden or unreasonable charges. Every quote is fully transparent and based only on the components you select — such as foam density, latex type, spring structure, fabric quality, and any special design features.

To ensure fairness, our team will first understand your sleep needs, budget range, and comfort preferences. After that, we’ll provide a detailed breakdown of all costs so you know exactly what you’re paying for. No surprises, no extra add-ons you didn’t ask for.

Custom mattresses typically fall within a wide price range because each one is uniquely built, but the advantage is that you get a mattress perfectly tailored to your body and sleep habits, often at a better value than high-end retail options.

If you'd like a personalised quote, simply tell us your requirements — we’ll guide you through every step and help you create a mattress that fits both your comfort and your budget.

Yes, a mattress can absolutely be custom made. In fact, custom mattresses are becoming increasingly popular in Australia for people who need non-standard sizes, special shapes, customised firmness levels, or specific materials. Whether you’re furnishing a caravan, tiny home, boat cabin, antique bed frame, or simply need a size that’s not offered in retail stores, a made-to-measure mattress ensures a perfect fit.

You can choose the size, shape, materials, firmness, thickness, and even the type of cover — all tailored to your comfort and space requirements.

Note: By default, we use the Newentor Hybrid mattress as our base model for customisation. If you have any specific requirements, feel free to specify them in our subsequent email correspondence.

After we confirm all the mattress details with you, the production process usually takes around 2–3 months. More complex requirements may take longer, but we will always inform you in advance.

If you’re not sure about the firmness, don’t worry — you’re not alone. Many people struggle to decide without trying the mattress first. Here’s how we help:

1. We’ll Guide You Based on Your Sleep Profile
Just tell us your height, weight, sleep position, and whether you prefer a softer or firmer feel. With this information, our team can accurately recommend the right firmness level.

2. Dual-Firmness & Adjustable Options
If you’re still unsure, we can design a dual-firmness mattress or recommend materials that allow for adjustable comfort, so you can fine-tune your bed after it arrives.

3. Pre-Order Consultation
You can email us your concerns anytime, and our custom mattress specialists will help you choose the best firmness based on your specific needs.

4. No-Pressure, Honest Advice Our goal is not to upsell — it’s to make sure you sleep well. We’ll provide clear, practical recommendations until you feel confident in your choice.