2025 Koala Mattress Review Australia: Honest Testing Results

JUL 24, 2025

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As one of the early brands to enter the mattress-in-a-box market and a widely recognized name, Koala Mattress has long claimed to be Australia’s number one mattress. But is this mattress truly worth the investment?

In this Koala Mattress review, we will provide an in-depth look at its best-selling model, the classic Koala Foam Mattress. We will also compare it with two other similar memory foam mattresses — the Newentor Hesperis Mattress and the Ecosa Mattress, based on functionality and expert ratings from third-party mattress review platforms. Let’s find out which mattress is the better investment!

Jump to:

1. Koala Mattress Review 2. Koala Mattress vs. Newentor Mattress vs. Ecosa Mattress, Who Wins?

Koala Mattress Review

1.1 The Brand Story of Koala Mattress

Koala Mattress, founded in 2015, quickly established itself as one of Australia's leading mattress-in-a-box brands. The company prides itself on delivering high-quality, eco-friendly products that cater to the diverse needs of Australian sleepers. Koala’s mission is to make sleep easier, more comfortable, and more accessible by offering a convenient online shopping experience and delivering mattresses straight to your door.

Koala’s mattresses are designed using cutting-edge technology, with a focus on sustainability and comfort. They feature eco-friendly materials like open-cell foam and eucalyptus fibre, making them both breathable and environmentally conscious. In addition to their mattresses, Koala has expanded its product range to include furniture and bedding, further solidifying its position in the Australian market.

With a strong commitment to customer satisfaction, Koala Mattress has earned a reputation for excellent customer service, offering a 120-night trial period and a 10-year warranty, ensuring a risk-free investment for buyers.

Currently, the Koala brand has launched four mattress-in-a-box models: the Koala Luxe Mattress, Koala Plus Mattress, Koala SE Mattress, and the most classic and best-selling Koala Mattress. Below, we will provide a comprehensive review of the classic Koala Mattress.

1.2 The Construction of Koala Mattress

The Koala Mattress is essentially made up of three parts, designed in Sydney and manufactured in China. It comes with a 120-night trial and a 10-year warranty.

Breathable Tencel™ Lyocell Cover: The Koala Mattress features a cover made from 83% recycled polyester and 17% carbon-zero TENCEL™ Lyocell, designed for moisture absorption and breathability.
Kloudcell™ Comfort Layer: A 7cm layer of responsive, breathable Kloudcell™ foam provides a customizable feel with options for medium-firm, firm, or a flippable firmness for partner preferences.
3-Zone Support Layer: The mattress includes a high-density, 3-zone support layer, offering targeted support for the shoulders, hips, and feet, while an anti-slip bottom ensures stability on the bed base.

The Koala Mattress offers two distinct customization options: Flippable Firmness and Partner Preference.

Flippable Firmness(Standard)

This feature allows you to choose between two comfort levels across the entire mattress: medium-firm or firm. The mattress comes with a separate comfort layer that's designed to sit beneath the top cover but above the 3-zone support layer. Setting it up is straightforward; just position the comfort layer correctly and zip up the top cover.

flippable firmness koala mattress review

Switching between the medium-firm and firm options is easy. Simply unzip the top cover, flip the comfort layer, and re-zip. The comfort layer has clear tags at its base to indicate which side offers which firmness. While one person can manage to flip the layer, it's significantly easier with two.

Tips

Other bed-in-a-box mattresses also feature similar adjustable firmness options, such as the Newentor Hesperis Mattress and the Ecosa Mattress. In the next section, we'll provide a detailed comparison of these three foam mattresses that offer comparable features.

Partner Preference(Optional)

partner preference koala mattress review

Ideal for couples with different comfort needs, the Partner Preference option provides individual firmness levels for each side of the mattress – one side is medium-firm, and the other is firm. It's important to note that this option is only available for queen, king size mattresses.

1.3 The Pros and Cons of Koala Mattress

Pros

Aesthetically Pleasing: Features a clean, modern design with a stylish green and white color scheme.
Anti-Slip Bottom: Equipped with a non-slip base to keep the mattress securely in place.
Upgraded Quality: Improved materials and craftsmanship compared to the original 2015 version, resulting in excellent construction quality.
Minimal Motion Transfer: Effectively isolates movement, reducing disturbances from a partner.
Customizable Options: Offers options for personalized comfort.
Non-Toxic Certification: Certified free from harmful chemicals.

Cons

Lacks Side Handles: No side handles, making it inconvenient to flip or move the mattress.
Weak Edge Support: The edges are not as firm, which can lead to sagging when sitting or lying near the perimeter.
Firmness Preference: Even the medium-firm option might feel too firm for those accustomed to softer mattresses.
Incompatible with Adjustable Bases: Cannot be used with adjustable bed frames.

1.4 The Price List and Available Mattress Sizes of Koala Mattress

Mattress Sizes	Flippable Firmness	Partner Preference
Single	$890	/
King Single	$990	/
Double	$1150	/
Queen	$1290	$1290
King	$1490	$1490

Koala Mattress vs. Newentor Mattress vs. Ecosa Mattress, Who Wins?

We've assessed the Koala mattress against similar competitors, like the Newentor Hesperis and Ecosa mattresses, to help you in making an informed decision.

Mattress Brand	Newentor Hesperis	Koala Mattress	Ecosa Mattress
Mattress Type	Memory Foam	Memory Foam	Memory Foam
Sleep Trial	120 Nights	120 Nights	100 Nights
Warranty	10 Years	10 Years	15 Years
Firmness	3 Adjustable Firmness Levels: Soft/Medium-Firm/Firm	2 Adjustable Firmness Levels: Medium-Firm/Firm	3 Adjustable Firmness Levels: Medium/Medium-Firm/Firm
Thickness	22 cm	25 cm	25 cm
Size Availability	7	5	7
Ergonomic Support	7 zone Ergonomic Support Memory Foam	3-zone Ergonomic Support Memory Foam	3-zone Ergonomic Support Memory Foam
Edge Support	Yes	No	No
CertiPUR-US®	Yes	Yes	Yes
Price (Queen)	A$660	$1290	$1150
Value for Money	High	Middle	Middle

While all are memory foam mattresses, the Newentor Hesperis Mattress stands out for its exceptional value. It offers comparable features and build quality to the other two models at nearly half the price, making it the superior choice for cost-effectiveness.

Why Choose Newentor Hesperis Ergonomic Support Memory Foam Mattress?

7-Zone Ergonomic Support: The mattress is designed with seven distinct zones to provide precise support to different areas of your body, promoting proper spinal alignment. It's also symmetrical, allowing you to flip it for extended use.
Coconut Flow™ Cover: This unique cover is crafted with 25% coconut fiber and high-temperature forged bamboo fiber, offering excellent negative ion penetration for a purified sleeping environment.
Responsive Gel-Visco Memory Foam: Experience quick rebound and stable support from the gel-visco memory foam, ensuring it's always ready to cradle you for a comfortable night's sleep.
Adjustable Firmness: We offer a versatile "one mattress, three experiences" approach. Its 3-layer adjustable memory foam design allows you to easily change the firmness to suit your personal preference.
Natural and Healthy Materials: Prioritizing your well-being, the mattress uses OEKO-TEX certified coconut fiber skin-friendly fabric, which is naturally antibacterial and anti-mite, creating a clean and healthy sleep space.

Don't just take our words for it

According to Bedbuyer's latest reviews, the overall scores for these three mattresses are: Newentor Hesperis Mattress: 3.7/5 ; Ecosa Mattress: 4/5; Koala Mattress: 4.1/5.

To ensure the most objective and reliable evaluation, here are the assessments from the professional mattress review platform Bedbuyer for the following mattresses, covering five key aspects: comfort, spinal support, build quality, partner disturbance, and value for money.

Third Party Ratings by BedBuyer Australia

Mattress Brand	Newentor Hesperis Mattress	Koala Mattress	Ecosa Mattress
Comfort	3.5/5	4/5	4/5
Spinal Support	3.5/5	4/5	4/5
Build Quality	3.5/5	4/5	4/5
Partner Disturbance	4.5/5	4.5/5	3.5/5
Value for Money	4/5	4/5	4/5
Overall Score	3.7/5	4.1/5	4/5

When comparing third-party ratings, Ecosa and Koala generally show higher scores, which is often attributed to their longer presence in the Australian market. However, the Newentor Mattress, despite being a newer entrant to the Australian bed-in-a-box scene, delivers superior product quality and service at a significantly lower price point. This makes it an excellent value proposition for Australian consumers looking for a high-quality yet affordable option.

See what users say about Koala mattress in Product review.com.au>>

As of July 24, 2025, ProductReview.com.au reports that the KoalaMattress has received 1458 user reviews. With 98% positive and 2% negative feedback, it holds an overall rating of 4.8 out of 5.

Conclusion

In this Koala mattress review, we've examined the Koala Mattress, highlighting its eco-friendly materials and overall comfort, though its high price may not suit all budgets. Compared to the Newentor Mattress, the latter offers superior value, combining quality, comfort, and affordability. For excellent support at a better price, the Newentor Hesperis Mattress is a top recommendation for a balanced sleep experience.

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